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Please contact who will deal with your request. Please note that Ma-Ga cannot be held liable for the loss of products being returned for an exchange.

You will be liable for all import duties customs and taxes levied by your country your order is being shipped to although we do state it is a gift and so there should be no charges. If there are then they will be due at the point of or after delivery. We are not liable for these charges. And therefore cannot be reimbursed by Ma-Ga London. If you are unsure of the charges please contact your local customs office to find out more information.

We offer no hassle exchange only on all products returned in original condition within 14 days. Please fill in the returns form which is downloadable here. If you're unable to print this form include a handwritten note detailing your order number and what you want it to be exchanged for. Please note delivery charges will not be included on the exchange amount. Please contact our customer service at to ensure the right return address.

Yes of course we do we will even find you if you’re lost at sea or marooned on a desert beach.

Talk to us now using the ma-ga live chat facility where we will try our best to assist you. Alternatively email us at